Kontaktieren Sie uns

Questions about an order, a scent or our policies? We’re here to help.

Email: stillsanctuary@hotmail.com
WhatsApp: +852 6694 3843
Customer care: Daily, 10:00–22:00 (UTC+8)

We normally reply within 24 hours during customer care hours. For order support, include your order number and the email used at checkout.

For returns, contact us before sending anything. Approved returns receive the correct return instructions by email.